It looked more like Christmas in December when family arrived at the "little home on the prairie" for a spring retreat. The huge snowdrifts had not completely melted, but spring was in the air and in the footsteps of my grandchildren as they helped those snowdrifts to melt, hear the birds sing, and put up the birdhouses. They also had the joy of helping grandma's spring house clean that "little home on the prairie." It was Christmas in the spring of the year as the large Christmas tree was lit at the top of the stairs. Christmas is every day and a very special day when family and visitors come. Grandchildren know there will be a small gift under the tree, and how special to enjoy that cup of Christmas tea.
Episode 109: Helping Hands →
Last week's column projected some thoughts about preparing ourselves, already, for a 21st century. I realize that many of you may be thinking, “I can only handle one day at a time.” It is in the here and now that we live that “one day at a time.” And as I age, I realized more each day how important servant leadership skills and customer service is a must in the world of competition. I was really made aware of this, even more the other day when I needed to reach out and seek help from customer service. I received the help I needed, and was given respect and understanding. You can be sure I will tell others about the fine customer service and support I received.